Black and gray water tanks MUST be emptied upon return otherwise a $75 fee is incurred.
Gas tank must be brought back at the level is was sent out at.
Cancel within 48 hours of booking for a full refund, so long as you book more than 14 days in advance.
Otherwise, the cancellation policy is strict.
Insurance and taxes are always refundable. The service fee is not.
Note: If you still owe some toward the booking total at the time of cancellation, you’ll need to pay the remainder.
Great trip. We drove from California to North Carolina to Maryland and back. The truck held up very well... smooth and no issues. It handled the road and the distance without issue. Jason was communicative, available, and responsive. We were first-timers, so we did have a few questions. The questions were answered promptly and the helper videos served us well. We would happily rent from Jason again.
Our family of three, two adults & our 13 year old son, just returned from an amazing Winter Break adventure to Canada & back traveling up the Oregon Coast, well outfitted by Simple Camper with a clean, 2021 Solis camper van. It was the perfect getaway in a very comfortable, reliable moving home. We really appreciated the heating system and toilette as we were camping in the snow. Easy to drive & easy to park, we explored cities as well as nature. The team at Simple Camper equipped the van with snow cables for the tires and made sure the van was serviced and safe for our winter trip up North. Plenty of fresh water and greywater storage made preparing and eating meals in simple. Picking up and dropping off the van was quick and easy with all of our questions answered before we hit the road. We are looking forward to another camper van adventure & will be sure to contact Simple Camper when we are ready to go!
We had a wonderful get away in the Solis, we camped off the grid and the fridge stayed cold, stove worked perfect and we could still use lights and electrical the whole time. A great camper! One thing I wish I knew was how to use the heater/hot water system. They advised us to look up the videos as part of the overview they gave us, but we were out of any range and could not access them. Might be good to have a printout in the vans.
We had a lot of fun on our trip. Simple Campers had everything we needed ready to go and all the van systems worked perfectly. They took the time too explain everything we needed which helped us a lot as first time van campers. They were very communicative and helpful, I would definitely rent from them again!
Extremely easy check in and check out, great communication, the whole trip was flawless and we got really responses on the first evening when we needed to figure out how a couple of things worked
Perfect! Our trip in “Pop” was ideal. We drove down the CA coast and enjoyed beach life to the fullest. The van was in pristine shape with every amenity. The bed was super comfy. Jason provided impeccable service from start to finish. We will rent from him again!
Really appreciate the team's flexibility in picking up/dropping off the van! Great customer service by Alex and Jason! Would rent again or recommend to friends and family.