Black and gray water tanks MUST be emptied upon return otherwise a $75 fee is incurred.
Gas tank must be brought back at the level is was sent out at.
Cancel within 48 hours of booking for a full refund, so long as you book more than 14 days in advance.
Otherwise, the cancellation policy is moderate.
Insurance and taxes are always refundable. The service fee is not.
Note: If you still owe some toward the booking total at the time of cancellation, you’ll need to pay the remainder.
The van was as advertised - really easy to drive, ample storage, both beds were comfy. I recommend a more thorough onboarding with them, it took us a while on our own to find where to plug in our car phone (bring your outlet charger thing) and an alarm kept going off when we left the dog in the locked car or a few things while we were in the van and it was locked. When you pick up make sure the water tank is full - they said it was but we ran out on day 2 and had barely used any, didn’t even shower yet. I’d recommend bringing your own pots & pans for cooking. But the few times I reached out they answered quickly, helped troubleshoot the alarm issue, and the van was such a dream to drive and live out of. They were very easy to work with, definitely recommend!
Great experience overall. The sprinter was very clean/ new.
the entire team at Simple Camper was fantastic. great communications, super accommodating and most importantly they delivered! my family and i rented Oasis and it was perfect. stocked with everything we needed, immaculately clean and fully featured. if you are looking for the best gear, the perfect ride and a great team to support you ... look no further than Simple Camper.